Gifts included with promotional offers are subject to availability and may run out at any time.
If a promotional gift becomes unavailable, no alternative gift will be provided.
2. Customer Responsibility
Customers are responsible for ensuring that the promotional gift has been added to their shopping cart before completing the order.
The store is not responsible for any gift that is not received if it was not properly added during the purchase process.
3. Failure to Receive the Gift
If the gift is accidentally removed from the order, the store will not be responsible for providing or replacing the gift after the purchase has been completed.
Customers are therefore advised to ensure that the gift is clearly included on the order invoice before completing the purchase.
4. Promotional Eligibility and Conditions
Promotions and gifts may be subject to purchasing a specific number of products or meeting certain promotional requirements.
Customers must ensure that all applicable terms and conditions of the promotion have been met in order to qualify for the gift.
5. Gifts Are Non-Returnable and Non-Exchangeable
Promotional gifts provided with orders are non-returnable and non-exchangeable.
Gifts cannot be exchanged for other products or redeemed for cash.
If all promotional conditions have been met but the gift was not delivered, the customer will be responsible for the SAR 30 shipping fee for sending the gift separately.