Terms and Conditions for Promotions

1. Gift Availability

  • Gifts included with promotional offers are subject to availability and may run out at any time.
  • If a promotional gift becomes unavailable, no alternative gift will be provided.

2. Customer Responsibility

  • Customers are responsible for ensuring that the promotional gift has been added to their shopping cart before completing the order.
  • The store is not responsible for any gift that is not received if it was not properly added during the purchase process.

3. Failure to Receive the Gift

  • If the gift is accidentally removed from the order, the store will not be responsible for providing or replacing the gift after the purchase has been completed.
  • Customers are therefore advised to ensure that the gift is clearly included on the order invoice before completing the purchase.

4. Promotional Eligibility and Conditions

  • Promotions and gifts may be subject to purchasing a specific number of products or meeting certain promotional requirements.
  • Customers must ensure that all applicable terms and conditions of the promotion have been met in order to qualify for the gift.

5. Gifts Are Non-Returnable and Non-Exchangeable

  • Promotional gifts provided with orders are non-returnable and non-exchangeable.
  • Gifts cannot be exchanged for other products or redeemed for cash.
  • If all promotional conditions have been met but the gift was not delivered, the customer will be responsible for the SAR 30 shipping fee for sending the gift separately.